ZAID ALBAKER

Senior Systems Engineer

• Owned Azure-hosted Citrix Cloud environments, enterprise virtualization, and backup strategy delivery.
• Ran Citrix DaaS in Azure across networking, image lifecycle, performance tuning, and escalation support.
• Built reusable PowerShell, Terraform, and Bicep automation for image lifecycle, patching, and environment rollouts.
• Led enterprise Citrix migration from Windows 10 to Windows 11 with Azure and Group Policy redesign.
• Integrated GitHub Copilot and Cursor into IaC workflows to speed development and standardize modules.
• Implemented automated validation pipelines and controlled release gates from development through production.
• Automated runbook, asset report, and architecture diagram generation directly from live environments.
• Modernized Veeam Backup and Replication to HA architecture with SQL Always On for compliance and DR targets.
• Migrated Veeam for Microsoft 365 repositories to Wasabi object storage and improved protection coverage.
• Maintained Windows Server and VMware stability with ServiceNow, LogicMonitor, and xMatters integrations.

Senior Network Engineer

• Managed multi-site infrastructure spanning servers, storage, virtualization, security, and backups.
• Administered core enterprise services including Active Directory, DNS, DHCP, shares, and Group Policy.
• Built and operated VMware vSphere clusters on enterprise storage and implemented VMware SRM for DR sites.
• Led Windows Server modernization and platform upgrades supporting critical business applications.
• Ran Veeam operations, designed DR plans, and validated readiness through regular recovery testing.
• Deployed FortiGate firewalls, site-to-site VPN, and secure remote access across locations.
• Implemented and managed enterprise wireless using Meraki and Aerohive access points.
• Created PowerShell toolsets to automate administration and accelerate provisioning.
• Supported Office 365 migration, MDM rollout, and infrastructure expansion for warehouse growth.

Senior Network Engineer

• Delivered network and communications engineering support for deployed USACE operations in Iraq.
• Maintained secure and non-secure communications infrastructure across multiple mission sites.
• Coordinated field deployment of servers and network infrastructure for active project operations.
• Supported core systems including Windows Server, Active Directory, Exchange, and storage.
• Maintained LAN, WAN, and VPN connectivity with reliable server and desktop operations.
• Provided technical direction to sustain operational continuity for military and corporate teams.